★★★★★
Breaker kept tripping every time the AC kicked on. Found a shorted wire two other companies had missed on separate visits.
— R. Castellano, Los Altos homeowner
★★★★★
Got a two-hour arrival window by text instead of the usual 'sometime today.' Tech showed up right in the window.
— D. Whitfield, Los Altos homeowner
★★★★★
System was cycling on and off constantly. Turned out to be a thermostat wiring issue, not the compressor everyone assumed.
— P. Nakashima, Los Altos property manager
★★★★★
Third company we've tried for our office building. First one to pull a service history instead of starting from scratch.
— M. Abernathy, Los Altos office manager
★★★★★
Quoted a full system replacement by someone else. Actual problem was a $40 capacitor, fifteen minutes to fix.
— K. Delacroix, Los Altos homeowner
★★★★★
Called about a strange smell near the furnace, they had someone here within the hour to make sure it was safe.
— T. Okonjo, Los Altos homeowner
★★★★★
Bill had been climbing for months with no explanation. Dirty coil and a slow leak, both fixed same visit, bill dropped noticeably.
— A. Ferreira, Los Altos homeowner
★★★★★
Rental unit AC died on a Friday. Tenant wasn't happy but it was running again before the weekend.
— G. Vasquez, landlord
★★★★★
Installed a smart thermostat and actually checked compatibility with our older system first instead of just plugging it in.
— H. Renaud, Los Altos homeowner
★★★★★
Duct leak in the attic was wasting a huge chunk of our cooling. Sealed it properly, upstairs finally feels right.
— S. Ekwueme, Los Altos homeowner
★★★★★
Noticed a musty smell every time the AC kicked on. Turned out to be mold building up on the evaporator coil from a drainage issue.
— W. Fitzsimmons, Los Altos homeowner
★★★★★
Heat pump was stuck blowing cold air in heat mode. Diagnosed a stuck reversing valve in under twenty minutes.
— C. Odom, Los Altos homeowner
★★★★★
Rooftop unit at our restaurant started making a grinding noise during the lunch rush. They had someone out within ninety minutes.
— F. Delacroix, Los Altos restaurant owner
★★★★★
New AC install and the crew actually tested airflow before calling it finished, not just flipping the switch and leaving.
— J. Halloran, Los Altos homeowner
★★★★★
Static pressure test found a real problem in ductwork we thought was fine. Fixed it and airflow improved noticeably upstairs.
— R. Nakagawa, Los Altos homeowner
★★★★★
Called about an electrical smell near the unit, they told us to shut it off immediately and had someone out within the hour.
— P. Ibekwe, Los Altos homeowner
